Referrals and Other Programs

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The Referrals and Other Programs screen is used to access a client's referrals to other agencies and to access other programs in which she is participating. Additionally, the user may view and adjust the other programs in which the participant participates. Depending on your permission level and the client's current Certification status, you may not be able to update the information displayed on this screen.

When this screen initially displays in the Participant Folder, the system verifies if a certification attempt is currently in progress. If at least one certification is started and not completed, all controls on the tab are locked with the exception of data grids, tree lists, and list boxes (for viewing records), and any other controls that may have special conditions documented below under Screen Elements. Modifying information on or from the tab is not allowed until the certification attempt is complete.

This applies if a record exists for the selected STATEWICID in the CERTCONTACT table and the CERTCONTACT.CERTENDDATE and CERTCONTACT.CERTINELIGIBLEDATE are not valued.

Referrals and Other Programs screen (Participant Folder)

Referrals and Other Programs screen (Certification Guided Script and/or Mid-certification Assessment)

Screen Access

Screen Access

During a Certification attempt:

During a Mid-certification Assessment attempt:

Interface Initialization

Upon initial display of the screen, the following occurs:

  • The Program Referrals Provided to Participant by WIC tree list is visible, enabled, and populated with all previous referral contacts recorded for the participant. The referral entries in the tree list are initially expanded as the default and sorted in reverse-chronological order by the date in the Referral node. The program entries in the tree list are sub-sorted in ascending alphabetical order by the Referral Reason node.

  • The Available list box is visible, enabled, and displays programs available for the state and location for the selected participant.

  • The Selected list box is visible, enabled, and displays all REFERRALCONTACTITEMS selected for the selected participant.

In the Certification Guided Script or Mid-certification Assessment:

  • The title bar text is set to "Referrals/Other Programs"

  • The Add button is visible and enabled.

  • The Edit button is visible and disabled.

  • The Delete button is visible and disabled.

  • The Print button is visible and disabled.

  • The Select button is visible and disabled.

  • The Remove button is visible and disabled.

  • The Copy Referrals button is visible and enabled.

  • The OK button is visible and enabled as the default.

  • The Cancel button is visible and enabled as the default.

In the Participant Folder:

  • The title bar text is set to "MEMBER.FIRSTNAME MEMBER.MIDDLEINITIAL MEMBER.LASTNAME - {descriptive value of age} - WIC ID: MEMBER.STATEWICID Household ID: MEMBER.HOUSEHOLDID", where {descriptive value of age} equals:

  • For infants, display "XX" Months "XX" Days, calculated from the Date of Birth.

  • For children, display "XX" Year(s) "XX" Months "XX" Days calculated from the Date of Birth.

  • For pregnant women, display "XX" weeks gestation calculated from the LMP start date.

  • For pregnant women without an LMP date, display "XX" Year(s) calculated from the Date of Birth.

  • For breastfeeding and non-breastfeeding women, display "XX" Years calculated from the Date of Birth.

  • The tab title is set to "Referrals".

  • The Add button is visible and disabled.

  • The Edit button is visible and disabled.

  • The Delete button is visible and disabled.

  • The Print button is visible and disabled.

  • The Select button is visible and disabled.

  • The Remove button is visible and disabled.

  • The Copy Referrals button is visible and enabled.

  • The current system date and time is displayed in the status bar at the bottom right of the screen.

Screen Elements

Unless otherwise stated below, all controls on the Referrals and Other Programs screen are visible and enabled when:

Unless otherwise stated below, all controls on the Referrals and Other Programs screen are visible and disabled when:

If one or more special conditions exist that affect a control on the Referrals and Other Programs screen, the condition(s) are documented for that specific control below.

Program Referrals Provided to Participant by WIC group box

  Complete the information in the Program Referrals Provided to Participant by WIC group box.

This group box includes a tree list of the program referrals that have been provided to the client. The title text of the group box is set to "Program Referrals Provided to Participant by WIC". The following controls are included in the group box:

Program Referrals Provided to Participant by WIC tree list

This tree list displays all referrals contact records for the client.

Click an item in the tree list to select it. The tree list is single select. Click the plus sign next to an item to expand the tree list and view information specific to the item. Click the minus sign next to an item to collapse the tree list and hide information specific to the item. The data values in the tree list are read-only. The tree list is enabled when the screen is active. It has the following hierarchical structure of nodes:

|_Referral node

| |

| |__ Referral Reason node

Referral node

This node displays the date on which the program was referred for the participant by WIC. The node displays text in the format of "Created on {MM/DD/CCYY} for {MM/DD/CCYY}".

Referral Reason node

This node displays the name of the program referred to the participant by WIC. The node displays text in the format of "Referral Program Name - {organization name or location (if applicable)} ({internal system ID})".

Add button

Click this button to add an item to the tree list.

It has a mnemonic of "A".

When the button is clicked, a check is performed to determine whether the logged-on user has the appropriate permissions to view the screen. When the user does not have the appropriate permissions, a standard error message (E0006) displays.

When this button is clicked, a check is performed to determine whether a referral contact exists for the current date for this participant. If one does exist, the system displays a standard error message (E0101).

The Referral Contact Information screen displays in Add mode when the button is clicked.

Edit button

Click this button to edit the record currently selected in the tree list.

The control is enabled when:

It has a mnemonic of "E".

When the button is clicked, a check is performed to determine whether the logged-on user has the appropriate permissions to view the screen. When the user does not have the appropriate permissions, a standard error message (E0006) displays.

The Referral Contact Information screen displays in Edit mode when the button is clicked.

Delete button

Click this button to delete the record currently selected in the tree list.

The control is enabled when:

It has a mnemonic of "D".

When the button is clicked, a check is performed to determine whether the logged-on user has the appropriate permissions to view the screen. When the user does not have the appropriate permissions, a standard error message (E0006) displays.

A standard confirmation message (C0004) displays when the button is clicked. The options of Yes and No are available. If the user clicks Yes, the system deletes the record from the database. The contents on the Referrals and Other Programs screen are refreshed. If the user clicks No, the system returns to the Referrals and Other Programs screen without deleting the selected record.

Print button

Click this button to print a Referral report for the client.

The control is enabled when:

It has a mnemonic of "R".

Other Program Enrollment group box

  Complete the information in the Other Program Enrollment group box.

This group box includes controls that allow you to select programs available to your state and add or remove them from the selected programs for the client. The title text of the group box is set to "Other Program Enrollment". The following controls are included in the group box:

Available list box

This list box contains all programs that are available to your state but have not already been selected for the client. Click a program in this list box to highlight it. The list box contains all programs where the Active column = "Y" in the ClinicProgram, AgencyProgram, and StateProgram tables that are linked to the agency and/or clinic that the user is logged into based on the ClinicProgramID and AgencyProgramID in the ClinicProgramLocation and AgencyProgramLocation tables. All StatePrograms available display since they are at the state level. The items are sorted in alphabetical order. The programs that are displayed in the Selected list box are not available in this list box. Multiple selections are allowed.

Select button

Click the Select button (pictured below) to move the record(s) highlighted in the Available data grid to the Selected data grid.

The record(s) is added to the Selected data grid and removed from the Available data grid when clicked.

The control is enabled when:

When the button is clicked, a check is performed to determine whether the logged-on user has the appropriate permissions to view the screen. When the user does not have the appropriate permissions, a standard error message (E0006) displays.

Remove button

Click the Remove button (pictured below) to move the record(s) highlighted in the Selected data grid to the Available data grid.

The records(s) is added to Available data grid and removed from the Selected data grid when clicked.

The control is enabled when:

When the button is clicked, a check is performed to determine whether the logged-on user has the appropriate permissions to view the screen. When the user does not have the appropriate permissions, a standard error message (E0006) displays.

Selected list box

This list box contains all programs that have been selected for the client. Click a program in this list box to highlight it. It contains the programs that are presently selected for the participant from the ReferralContactItem table. The items are sorted in alphabetical order The programs that are displayed in the Available list box are not available in this list box. Multiple selections are allowed.

Copy Referrals button

  Click the Copy Referrals button to copy referrals added for other household members on the current date to this participant.

The Copy Referrals from Household Members screen displays when the button is clicked.

It has a mnemonic of "R".

When the button is clicked, a check is performed to determine whether the logged-on user has the appropriate permissions to view the screen. When the user does not have the appropriate permissions, a standard error message (E0006) displays.

When the button is clicked, a check is performed to determine whether a referral contact exists for the current date for another member of the participant's household. If one does not exist, the system displays a standard information message (I0068).

OK button

  Click the OK button to process the screen.

It is the default button for the screen, unless otherwise noted.

The control is visible and enabled when:

It does not have a mnemonic. Its keyboard shortcut is the Enter key.

The Certification Guided Script screen displays when the button is clicked.

The system will set the GSControl RererralOthProgEntered value to "Y".

The Certification Guided Script screen updates and displays a check mark icon to the left of the Referrals/Other Programs link.

Cancel button

Click the Cancel button to close the screen without processing or saving data.

The control is visible and enabled when:

It does not have a mnemonic. Its keyboard shortcut is the Esc (escape) key.

The Certification Guided Script screen displays when the button is clicked.

Processing

If data can be validated and saved on the screen, the following processes occur when the screen is processed:

If no data can be validated and saved on the screen:

Data Map

The Data Map defines the values saved for all controls on the screen. If available, any additional notes or comments are displayed in the Notes column.

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