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The Benefit Management menu provides access to functions that apply to the management of WIC food instrument and Electronic Benefit Transfer (EBT) benefits. The Benefit Management menu is available on the Participant Folder menu bar on the Participant Folder screen.
The Benefit Management menu is visible and enabled when:
The Participant Folder screen is active.
AND
The Electronic Benefit Transfer (EBT) food delivery system is enabled for any clinic within any agency within the state.
It has a mnemonic of "B".
If you do not have sufficient permission to access a menu option on the Benefit Management menu, a standard error message (E0006) displays when the menu option is selected.
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NOTE: For more information about enabling the Electronic Benefit Transfer (EBT) food delivery system (or any other food delivery system, such as check, voucher, or direct distribution), see the Clinic screen in the Reference Utility application module. |
Unless otherwise stated below, all menu options on the Benefit Management menu are visible and enabled when:
The Benefit Management menu is active.
If one or more special conditions exist that affect a menu option on the Benefit Management menu, the condition(s) are documented for that specific menu option below.
View EBT Card History menu option
Select this menu option to view the Electronic Benefit Transfer (EBT) card issuance history for a household.
The menu option is visible and enabled when:
The Electronic Benefit Transfer (EBT) food delivery system is enabled for the current clinic.
It has a mnemonic of "S".
When the menu option is selected, a check is performed to determine whether the logged-on user has the appropriate permissions to access the screen or perform the action. When the user does not have the appropriate permissions, a standard error message (E0006) displays.
An attempt to establish a connection to the EBT Processor system occurs when the menu option is selected. If the attempt is unsuccessful, a standard error message (E0393) displays.
Otherwise, the EBT Card History screen displays when selected if the user has the appropriate permissions.
View EBT Transaction History menu option
Select this menu option to view the history of Electronic Benefit Transfer (EBT) transactions for a household.
The menu option is visible and enabled when:
The Electronic Benefit Transfer (EBT) food delivery system is enabled for the current clinic.
It has a mnemonic of "N".
When the menu option is selected, a check is performed to determine whether the logged-on user has the appropriate permissions to access the screen or perform the action. When the user does not have the appropriate permissions, a standard error message (E0006) displays.
An attempt to establish a connection to the EBT Processor system occurs when the menu option is selected. If the attempt is unsuccessful, a standard error message (E0393) displays.
Otherwise, the EBT Transaction History screen displays when selected if the user has the appropriate permissions.
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Software Version: 2.40.00
