Capture Signature for Card

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The Capture Signature for Card screen is used to capture a signature for Electronic Benefit Transfer (EBT) card transactions using a signature pad. This screen is only available when the Electronic Benefit Transfer (EBT) food delivery system is enabled.

The system will prompt the user for each cardholder's signature after a card assignment has been successfully transmitted to the EBT system and saved to the SPIRIT database.

Note

NOTE: For more information about enabling the Electronic Benefit Transfer (EBT) food delivery system (or any other food delivery system, such as check, voucher, or direct distribution), see the Clinic screen in the Reference Utility application module.

Capture Signature for Card screen

Screen Access

Screen Access

  • Display the Assign Card screen and close it > Send the changes to EBT by clicking the Send EBT Data button on the EBT Household Demographics screen > The system displays a I0016 standard information message > Click the OK button on the standard information message.

Interface Initialization

Upon initial display of the screen, the following occurs:

  • The title bar text is set to "Capture Signature for Card".

  • Informational Text is visible on the screen. The informational text displayed is read-only and cannot be changed.

  • The Card Number value label is populated with the value of the Insert or Swipe Card, or Type PAN text box on the Assign Card screen.

  • The Card Holder value label is populated with the EBTCARDSIGNATURE. FIRSTNAME EBTCARDSIGNATURE. LASTNAME of the participant from the Assign Card screen.

  • The Authorized Signature picture box is blank.

  • The Capture Electronic Signature button is visible and enabled.

  • The Save Signature button is visible and enabled.

  • The Close button is visible and enabled as the default.

Screen Elements

Unless otherwise stated below, all controls on the Capture Signature for Card screen are visible and enabled when:

If one or more special conditions exist that affect a control on the Capture Signature for Card screen, the condition(s) are documented for that specific control below.

Informational Text value label

  View the informational text on the screen in the Informational Text value label. Informational text provides information about the current process being performed on the screen.

The informational text displays as follows:

"Please capture the authorized signature for the following card:

{Card Number value label} - {Card Holder value label}

The signature indicates that the participant has received the EBT card."

Card Number value label

  View the primary account number (PAN) for the EBT card that was assigned in the Card Number value label.

Information in this control is read-only and cannot be changed. The value label displays in the inverse color of the screen.

Card Holder value label

  View the last name and first name of the participant to whom the EBT card was assigned in the Card Holder value label.

Information in this control is read-only and cannot be changed. The value label displays in the inverse color of the screen.

Authorized Signature picture box and value label

  View the electronic signature after it is captured on the digital signature pad in the Authorized Signature picture box and value label.

The value in the control is read-only.

Capture Electronic Signature button

  Click the Capture Electronic Signature button to capture the signature.

If a digital signature pad is not connected to the computer, a standard error message (E0064) displays when the button is clicked.

Depending on the type of signature pad connected to the computer, a screen may display with additional information when the button is clicked (such as the eSign Signature Capture screen). To capture a signature, the system will activate the digital signature pad. The signature pad displays text similar to the following:

I, {NAME}, have read and will comply with the liability release statement and acknowledge receipt of the following items:

{Item 1}

{Item 2}

{Item 3}

Where {NAME} is the name of the individual that must provide the signature and, if applicable, {Item x} signifies the item(s) being signed for. After the individual signs the signature pad and taps OK on the signature pad, the individual's signature is displayed on the eSign Signature Capture screen for the user to view. At this point, you can click the Save Signature button if the signature is of sufficient quality. If the signature is unreadable, you can click the Capture Electronic Signature button once more to repeat the process of capturing the individual's signature as necessary.

It has a mnemonic of "C".

Save Signature button

  Click the Save Signature button to save a captured signature.

If the Authorized Signature picture box does not contain a signature, a standard error message (E0065) displays when the button is clicked. Otherwise, the signature is saved to the database and the calling screen displays when the button is clicked.

The control is enabled when:

The control is disabled when:

It has a mnemonic of "S".

Close button

Click the Close button to close the screen.

It does not have a mnemonic. Its keyboard shortcut is the Esc (escape) key.

The Compliance Buy Benefits screen displays when the button is clicked.

Processing

If data can be validated and saved on the screen, the following processes occur when the screen is processed:

If no data can be validated and saved on the screen:

Data Map

The Data Map defines the values saved for all controls on the screen. If available, any additional notes or comments are displayed in the Notes column.

Control Label

Control Type

Table. Column

Notes

Informational Text

value label

·

·

Card Number

value label

EBTCARDSIGNATURE. PAN

·

Card Holder

value label

EBTCARDSIGNATURE. FIRSTNAME

EBTCARDSIGNATURE. LASTNAME

·

~Authorized Signature

picture box and value label

EBTCARDSIGNATURE. ESIGNATURE

·

~ Denotes a required control (if applicable). The process that checks for required controls does not occur on screens displayed in read-only or Details mode.

+ Denotes data written to the database when screen processing occurs (if applicable). The process that writes data to the database does not occur on screens displayed in read-only or Details mode.

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