Vendor Complaint Report VND002 (Output)

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The Vendor Complaint Report VND002 (Output) lists vendors who had a complaint filed against them during the selected date range. The report is generated when the OK button is clicked on the Generate Vendor Complaint Report screen.

Data Elements

This section describes the data elements that print on the system output. Because of space constraints, the layout may be slightly different and/or all characters may not print within the space allotted.

Report Title

The title of the report is the text of "Vendor Complaint Report". A subtitle indicates the date range selected for the report.

Origin of Data Element

The date range is selected by the user on the Generate Vendor Complaint Report screen.

Format

The values prints in MM/DD/CCYY format.

Staff

This value is the ID of the WIC staff person who is primarily responsible for this vendor.

Origin of Data Element

The value is taken from the UserID column of the VENDOR table.

Format

The value prints as its literal value.

Vendor ID

This value is the ID of the vendor.

Origin of Data Element

The value is taken from the Vendor-ID column of the VENDOR table.

Format

The value prints as its literal value.

Vendor Name

This value is the name of the vendor.

Origin of Data Element

The value is taken from the Trade-Name column of the VENDOR table.

Format

The value prints as its literal value.

Contact Person

This value is the salutation, title and name of the WIC contact person for the vendor.

Origin of Data Element

The value is taken from the WIC-Contact-Title, WIC-Contact-Salutation, WIC-Contact-First-Name, and WIC-Contact-Last-Name columns of the VENDOR table.

Format

The value prints in salutation/title, first name, last name order.

Type of Complaint

This value is the description of the type of complaint that was filed against the vendor.

Origin of Data Element

The value is taken from the Description column in the Complaint Type table.

Format

The value prints as its literal value.

Date Received

This value is the date on which a WIC staff person was informed of the complaint.

Origin of Data Element

The value is taken from the Received-Date column of the COMPLAINT table.

Format

The value prints in MM/DD/CCYY format.

Follow-up Action

This value is the follow-up activity that was taken in response to the Complaint.

Origin of Data Element

The value is taken from the Description column of the EVENT table for the associated Follow-Up-Activity-ID column of the FOLLOW UP ACTIVITY table.

Format

The value prints as its literal value.

Date of Follow-up

This value is the date on which the Follow-up Action was taken.

Origin of Data Element

The value is taken from the StartDate column of the FollowupActivity table.

Format

The value prints in MM/DD/CCYY format.

Complaint Resolved

This tells the user if the complaint was resolved or not.

Origin of Data Element

If the complaint was resolved the value is "Y" and if not it is "N". This is taken from the ResolvedComplaint table if this is a follow-up to the associated Complaint.

Format

The value prints as its literal value.

Date Complaint Resolved

This value is the date on which the complaint was resolved.

Origin of Data Element

The value is taken from the ResolvedDate column of the ResolvedComplaint table.

Format

The value prints in MM/DD/CCYY format.

Filter Criteria

Complaints within Specified Date Range

All vendors with complaints filed against them with a received date occurring between the user-specified begin and end date is included in the report.

Sort Order

Staff

The report is sorted first by UserID of the WIC staff person primarily responsible for the vendor.

Vendor ID

The report is sorted by vendor ID within WIC staff person UserID.

Control Breaks

Vendor ID

A page break occurs at the change of vendor ID.

Control Totals

No control totals are defined for this document.

Frequency and Distribution

This system output is generated on demand.

The data is current as of the date range is compared to the date the complaint was received.

The Output Type is: screen, Paper, or PDF.

The Report Level is: State.

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Vendor